FAQ

Village Blinds and Shutters FAQ

We are glad you are interested in our products and services. Village Blinds and Shutters is a family-run business that has been providing high-quality blinds and shutters to homes and businesses in Northern Ireland for over 30 years. We pride ourselves on our craftsmanship, customer service

in our FAQ you will find answers to some of the most common questions we receive from our customers. 

If you don’t find the answer you are looking for in our FAQ, please feel free to contact us by phone, email, or visit our showroom. We are always happy to help you find your dream blinds or shutters.

FAQ Frequently Asked Questions Village Blinds and shutters

GENERAL FAQ

Village Blinds and Shutters is a locally owned family business based in Ballymena, County Antrim. We’ve been making blinds right here in County Antrim since 1991. Over those years, we’ve supplied blinds which have been installed in hundreds of thousands of homes across Northern Ireland and the UK. Homes just like yours, and ours.

We’re proud to be a thriving manufacturing business in Ballymena, we love our community and take our commitment to the local area and our team of over 40 employees at our Pennybridge factory and showroom very seriously.

FREE HOME APPOINTMENT FAQ

Booking Your Free Home Appointment Online is Quick and Easy

0% FINANCE FOR BLINDS AND SHUTTERS FAQ

Village Blinds and Shutters has partnered with Omni Capital Retail Finance to offer customers interest-free payments on orders £250 or over. (Subject to status, terms and conditions apply).

SUBJECT TO ELIGIBILITY, STATUS, AND TERMS AND CONDITIONS.

V B Blind Systems Limited is acting as a credit broker offering finance products from Omni Capital Retail Finance Limited.

V B Blind Systems is authorised and regulated by the Financial Conduct Authority, registration number 835148. Credit is subject to status.

NEED MORE INFO ON OUR FINANCE OFFER?

If you need more info on our 0% finance package please get in touch and we’ll do everything possible to answer your questions.

PAYMENT FAQ

Our Professional Installation Team Ensure Your New Blinds and Shutters are Perfectly Fitted

Need more information?

Don’t worry if our FAQ section didn’t quite answer the questions you may have about Village Blinds and Shutters, feel free to call us on 0800 059 0747 or email us at [email protected] and we will do everything we can to help.

We are constantly revising our FAQ section to bring you the latest info available.

Trusted by customers across Northern Ireland

We are confident that our blinds and shutters are of the highest quality and craftsmanship, but don’t just take our word for it! Here are some of the customer reviews from our satisfied customers who have chosen Village Blinds and Shutters. Read more reviews

Book your free home appointment

Your new blinds and shutters all start with a convenient home appointment with one of our friendly design consultants.

1-10 Blinds Appointment

Choose a convenient time slot

Morning – 8:30am-11am
Midday – 11am-3pm
Afternoon – 3pm-5:30pm

(Approx 30 minute appointment)

10+ Blinds Appointment

Choose a convenient time slot

Morning – 8:30am-11am
Midday – 11am-3pm
Afternoon – 3pm-5:30pm

(Approx 60 minute appointment)

Shutter Appointment

Choose a convenient time slot

Morning – 8:30am-11am
Midday – 11am-3pm
Afternoon – 3pm-5:30pm

(Approx 60 minute appointment)

Pergola Appointment

Choose a convenient time slot

Morning – 8:30am-11am
Midday – 11am-3pm
Afternoon – 3pm-5:30pm

(Approx 60 minute appointment)

Village Blinds and Shutters Home Appointments FAQ

Our design consultant will arrive at the agreed time slot and ask you questions about your requirements and style preferences to help understand your project. They will measure your windows and discuss fabric/material options and provide you with a quotation based on your choices.

Depending on your requirements, a home appointment can take from 30 minutes for 1-10 blinds, to 60 minutes for 10+ blinds or window shutters. Our design consultant will work at your pace and we’re happy to stay longer to talk through your options and provide advice if you’d like.

We would ask ahead of the home appointment that you have arranged clear access to the window areas being measured and that any obstructing furniture or breakables near the windows are removed.

Once the windows are in, plastering has been completed and any tiling or skirting or architrave that might be close to the blinds has been installed. This will allow our design consultant to take accurate measurements.

Usually, our design consultant will be able to provide you with your quotation during your appointment.  Sometimes for some very bespoke projects pricing can take a little longer. If you haven’t heard back within 24 hours, give them a call or email and they will keep you updated.

Our production team work tirelessly to craft every single blind and shutter for our customers individually. Lead in times can vary depending on factors such as material availability and our production schedule. That being said we will always work to get your order as quickly as possible. Ask your design consultant for an up-to-date lead time estimate.

Village Blinds and Shutters offers free home appointment s across Northern Ireland. From Armagh to Whiterocks, Bangor to Strabane and everywhere in between. Why not book your free home appointment today?

Our design consultants strive to arrive for your home appointment within the scheduled timeslot, but unforeseen circumstances may occasionally cause delays. We appreciate your understanding and patience. If you have any questions about your booking please call out booking hotline on: 080 0059 0747

Our home appointment time slot is designed to enable you to get the most out of your time with our design consultant. It’s your opportunity to get free help and advice about your project from our experts. 

You can choose a convenient time slot from our morning slot, 8:30am-11am),  midday slot, (11am-3pm),  or afternoon slot, (3pm-5:30pm) (3pm-4pm on Fridays).

'Tis the Season

Twas weeks before Christmas, the windows were bare,
But Village Blinds promised, “We’ll soon be there!”
From Belfast to Newry, and Lisburn’s bright lights,
Shutters and blinds made homes cosy and right.

So book now in a flash, don’t leave it too late,
For Christmas 2024, your home’s looking great!

Book your  home appointment Today for
 Pre-Christmas Installation!​